Daily Archives: February 11, 2016

Merchant Card Fees Eating You Alive? Convert Them Into Profit

Annual fees, chargeback fees, item surcharges, statement charges, monthly minimums… all these charges. What’s a provider to do? Previously I mentioned you can turn vendor fees into profit. That’s what we’re going to do here with credit card fees.  Here’s a way to change your situation that rids you of the credit card fee blues.

4 Steps to Calm an Irate Customer

Do you remember the last time you became fed up with a store or hospitality clerk?  If they blamed you or disrespected you, it inflamed the situation. If he or his establishment made decisions without informing you or allowing you to intervene, that may have frustrated you even more. What would have calmed you down? If you felt that the clerk… Read more »